United Airlines Song Background (short version)
In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn’t deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say “no” to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise.
Somewhere, possibly in the longer version of the story*, I read that he hopes to get a million hits on this video in a month. When I logged on to YouTube to get the embedding code, he already had over 700,000. As best as I can determine, the video was just posted earlier this week.
*Go. Read the whole story. It's fascinating.
6 comments:
I absolutely LOVE IT! If only we could all produce videos and name names in such a public manner when we receive poor customer service.
I think I'll write him an email and ask if he could write a song/produce a video about Bank of America for me. Anyone reading this: avoid Bank of America at all costs.
He had 1,900,000 hits when I checked this morning.
Indigo Incarnates
Hmmm... and airlines wonder why they score only slightly ahead of cable and cell phone companies for customer dissatisfaction.
I'd heard the story, but you're the first with the video. Awesome. Just awesome. The little man gets justice on his own.
I love this story. And the video is very cute.
This is great - thanks for sharing, Java - I posted at Facebook to help with the "virality". What a great story.
That's brilliant!
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